Frequently Asked Questions
What's the difference between Shared & Business Hosting?
Shared Hosting is a standard low-cost web hosting solution available under our Solo and Startup plans, and is suitable for the vast majority of personal and small business websites. Business Hosting - all plans with Performance in the title - is recommended for customers with demanding or high-traffic sites, or for those looking to host a web site with faster speeds.
Is your support 24x7?
Yes. They provide fast support 24x7x365.
Does your hosting come with a control panel?
Yes, your hosting comes packed with the world's number one control panel, cPanel.
Can I upgrade my account if I need to?
Yes, you have the option to upgrade at any moment. If you're upgrading from shared hosting to business hosting, they’ll need to move your account to a separate server, and they'll schedule a time that's convenient for you.
How long does it take to set up a new account?
Accounts will be created as soon as money is received. Within minutes of making your payment, you should receive a welcome email with details on how to get started.
Do I need to transfer my domain to you?
They have highly competitive domain name price, which is often significantly lower than other registrars. You can still host with us and register your domains with whatever registrar you like.
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